BMC information technology management package provided by fourth dimension Systems allows you to get a clear vision of your information technology within your own environment, allowing you to manage software licenses, providing substantial amounts of the annual cost of maintenance and renewal. It also helps customers to achieve a new level of support 24/7, in addition to providing the possibility of self-service in all operations supported by the Foundation using simple and easy user interface available for unlimited number of clients .
Information technology management Solutions of BMC help you on Reformulation the style of services management within the context of information technology infrastructure library ( ITIL ) , where BMC products provide a clearer and more comprehensive visibility within the IT environment for our customers, making it easier for staff to do daily operations, work easily and without complications ,and allows managers and decision-makers access to statistics and proven documented facts related to the workflow and efficiency and the development of the performance of departments of information technology within the organization.
At fourth dimension Systems we believe that improving the productivity and business efficiency is very importance to our customers, so ,we offer to our customers and through our strong partnership with BMC an integrated package of Applications and information technology management Systems , which includes :
Helpdesk systems and incident management
Configuration Management and Discovery
Performance Monitoring and management
Remedy For Huge Enterprise
Fourth Dimension Systems also provide consultancy services for our BMC Products clients to ensure the best choice to meet their needs as well as implementation services, training, and support by expert specialists in the Middle East.
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